Practice Site Manager – Vita Healthcare Bexhill
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Listed from: 18/04/2025
Closing date: 09/05/2025
Contact email: paulina.cahill1@nhs.net
Organisation: Vita Healthcare Bexhill
Website: www.vita.healthcare
Location: Bexhill on-sea, East Sussex
VITA HEALTHCARE BEXHILL
Collington Surgery, Ninfield Surgery, Pebsham Surgery and Sea Road Surgery, Bexhill on-sea, East Sussex.
Practice Site Manager
Hours: Full-time Salary: Dependant on experience
Vita Healthcare Bexhill is a large GMS Practice with 3 sites in Bexhill and a 4th in the nearby village of Ninfield. We require a Site Manager to support the Practice Manager through a period of change, and who will provide leadership to our team of over 75 staff and our GP Partners.
We have a multi-disciplinary team which includes GPs, Paramedic Practitioners and Clinical Pharmacists. Our clinical team is supported by a range of administrative and reception staff, along with dispensers based at the branch surgery at Ninfield. We are an established training practice which has helped us with GP recruitment.
The Practice Manager is supported by a Operations Manager and QOF/LCS team and a team of Administration Managers and a small team of friendly and dedicated staff. The practice has 2 sites approximately a mile apart.
The role is responsible for ensuring the practice operates effectively, HR, compliance, overseeing premises management, developing and implementing new systems and processes and we are looking for someone with knowledge and experience in these areas.
Ideally, we are looking for experience of general practice but welcome applications from candidates who can demonstrate that they have the skills needed.
We welcome informal visits.
For more information or to apply, please send your CV, along with a covering letter to paulina.cahill1@nhs.net
The following are the core responsibilities of the Practice Site Manager. There may be, on occasion a requirement to carry out other tasks. This will depend on factors such as workload and staffing levels.
a) Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.
b) Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.
c) Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
d) Ensure employment law and legislation is adhered to.
f) Provide support and advice to the partnership and keep them updated on practice matters.
g) Keep up to date with developments and changes within primary care.
l) Manage the significant event and complaints processes, in line with current legislation and guidance.
m) Manage contracts and maintenance for services and equipment.
n) Review and update practice policies and procedures.
s) Ensure on-going CQC compliance.
t) Ensure the practice maintains compliance with its NHSE contractual obligations.
u) Provide advice and support to the staff and the partnership to ensure effective team working.
v) Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.
w) Facilitate practice meetings and maintain an up-to-date action plan.
x) Support the management of the Patient Participation Group.
y) Manage estates and facilities, including health and safety aspects and risk assessments.
Essential criteria
Leadership and change management experience Complaint management experience HR experience Experience of operational management Excellent communication skills Governance and organisation Leadership and team building skills to deliver high quality care to our patients.
Desirable criteria
Emis Web User
