GP Support Team Member – North Road Medical Practice
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GP Support Team Member
JOB TITLE: GP Support Team Member
LOCATION: North Road Medical Practice
OBJECTIVE: To represent the policies of the Practice to the patient
and to help maintain the delivery of high standard of
patient care.
REPORTING: Office Manager - Practice Manager
DUTY/RESPONSIBILITY
• To welcome and help patients in person or over the telephone.
• Responsibility for opening and closing procedures, operating of telephone system and alarm system and follow instructions for any emergency system failure.
• Use of computerised medical system: making/changing appointments, checking: results and knowledge of prescribing process.
• Liaison with other professional colleagues, for example, District Nurses, Health Visitors, Ambulance Service, Hospitals, Midwives. To pass and receive accurate information regarding patients.
• Message handling: ensure that accurate messages are taken and passed to appropriate person for action either manually or by using electronic messaging.
• Adhere to Health and Safety procedures as set out by the Practice.
• Undertake any other reasonable miscellaneous duties as requested by the Practice Manager or Doctors.
Additional duties to be considered
• To undertake repeat prescription work and deal with prescription queries
