GP Administrator – Oakmeadow Surgery
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OAKMEADOW SURGERY
GP Administrator-Temporary position for 6 months with the possibility of becoming a permanent position.
This is an exciting opportunity for the ‘right’ person who wants to work supporting people by coordinating their health and social care services. Based in a GP Practice, the GP Administrator will be involved in supporting the clinical team.
The ideal candidate should:
· Have experience working in a similar role.
· Have working knowledge of GP systems such as Systemone.
· Able to demonstrate competent computer, writing and communication skills, you should be familiar with commonly used programme such as word, excel, internet browsers and email, some basic medical knowledge would be useful (however not essential).
· Able to think outside of the box, problem solving and work under pressure.
· Be a supportive team player with good communication skills.
· Willing to help support the team and cover for annual leave or absence.
Your duties may be modified from time to time to suit the needs of the business. In order for the Practice to operate effectively, you are expected to be flexible in your approach to work and to undertake different tasks consistent with your ability and training when required.
Key Role Requirement Responsibilities
GP Administrator:
· To have a thorough knowledge of all practice policies and procedures
· To work in accordance of written protocols
· Filing patient records and correspondence when necessary.
· Opening and distribution and stamp dating all of practice post.
· Registering patients following the Registration Protocol.
· To send letters to patients as necessary.
· Photocopying of notes and other information (this includes: ensuring enough forms are printed or photocopied: consent forms, CITA, appointment card, change of details etc.).
· Changing details on System One i.e. Change of address, telephone numbers etc.
· Advising patients of relevant charges for private services
· Checking tasks daily
· Dealing with telephone queries
· Summarising records
· Health and Safety walk around/Legionella’s monthly water temp
· Booking Learning Disability reviews
· PCSE Ordering forms/Downloading GMS3 Forms
· Helping with QOF
· Booking PIC GP appointments
· Booking LD Check appointments
· Read code clinical letters
· Coroners reports
· Electronic referrals
· Prism referrals
· Composing/corresponding emails
· Medical notes / handling post
· Safeguarding reports
· Cover for Reception.
Confidentiality
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice Policies and Procedures relating to confidentiality and the protection of personal and sensitive data.
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Health & Safety
The post-holder will support, promote, and maintain the Practice’s Health & Safety Policy and Procedures and the Practice’s Infection Control Policy and Procedures.
Equality and Diversity
The post-holder will support, promote and maintain the Practice’s Equality & Diversity Policy.
Working Conditions
The working conditions relate to those non-contractual elements of the job that may impact on the holder of the position, as well as those workplace-based responsibilities that are part of this job. These are not contractual but provide a guide to the working conditions and the potential hazards and risks that may be faced.
Health & Safety at Work
To take responsibility for your own health, safety and wellbeing, and undertake health and safety duties and responsibilities for your role as specified by Oakmeadow Surgery, and all other relevant health and safety policies, arrangements, procedures, systems of work as specified for the post/ role.
