Care Navigator – Pontcae Medical Practice
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1 X 30 hr Post
Contract: Permanent
Department: Reception
Base: Administration , Pontcae Medical Practice
Salary : Complies with National Living Wage
Pontcae Medical Practice are seeking an enthusiastic and energetic individual to fulfill a role with our very busy reception team. We are looking for an additional staff member to work part time 30hrs per week (Mornings / Afternoons on a rotational basis)
This is an exciting opportunity for a primary care medical receptionist (Care-Navigator) based in Merthyr Tydfil.
This role involves daily face to face and telephone contact with patients, arranging of appointments and follow up of patient related tasks. The practice is in the process of developing the role in supporting and navigating patients to the most appropriate care for their needs.
We are a busy practice with 12,500 patients and a commitment to training and developing both the clinical and non-clinical team. From 01/10/24 we will operate the EMIS clinical system.
This position would especially suit an applicant with previous experience in a primary care and an understanding of the expectations of care navigation.
Candidates must have excellent communication skills and computer literacy skills are essential.
To apply, please send your CV to Kevin.Rogers@wales.nhs.uk
Please include in your application a brief explanation why you think you are the right candidate for our new role(s)
Successful candidates will be invited to a face-to-face interview.
