Care Co-Ordinator – Bower Mount Medical Practice
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Here at Bower Mount Medical Practice, we are a friendly team responsible for the care of circa 11,000 patients, including residents of a number of local care and residential homes.
We are seeking a dedicated Care Co-ordinator, to assist us with improving services for patients who are residents within our Practice boundary. The successful applicant will be responsible for coordinating activities to deliver the directed enhanced services related work, on behalf of Bower Mount Medical Practice, ensuring all patients receive coordinated , high quality patient-care services. The post holder will be part of a multi discipline team, supporting the Practice to achieve safe and high quality care.
Key Accountabilities of role:
- Be responsible for co-ordinating work supporting Bower Mount Medical Practice in delivering the DES specification within its localities
- Work closely and in partnership with the Social Prescribing Link Worker(s) or social prescribing service provider, and Health and Wellbeing Coach(es),
- Work with the GPs and other primary care professionals within the PCN to identify and manage a caseload of patients, and where required and as appropriate, refer people back to other health professionals within the PCN;
- Support for care home / DES
- Support the coordination and delivery of MDTs within the Practice and if required within the MC PCN.
- Care Coordinator(s) can discuss patient related concerns and be supported to follow appropriate safeguarding procedures (e.g. abuse, domestic violence and support with mental health) with a relevant GP.
Essential Experience/Qualifications:
- GCSE Maths and English grade A-C, or equivalent.
- Experience of supporting people, their families and carers in a related role.
- Good experience of IT systems and packages.
- Experience of data collection and providing monitoring information.
- Experience of working within a patient facing role.
- Experience of Electronic Patient Records.
- Knowledge of the purpose of departmental policies, procedures,and care pathways.
Desirable Experience/Qualifications:
- NVQ Level 3, or equivalent in health and social care.
- Experience of using EMIS, Docman and other clinical systems.
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
- Experience of supporting people with their mental health.
- Experience of collaborative working and building relationships across varied organisations.
Other Details:
Base: Bower Mount Medical Practice ( Free parking available for staff)
Hours per week: 37.5
Holiday entitlement: 25 days per year pro rata
How to apply:
Please apply with CV and covering letter to Joanne Newby, email joanne.newby2@nhs.net, or by post to Joanne Newby, HR Lead, Bower Mount Medical Practice, 1 Bower Mount Rd, Maidstone, Kent. ME16 8AX.
If you would like to discuss the vacancy please call 01622 357275.
