Medical Receptionsit – Pont Newydd Medical Centre
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Pont Newydd Medical Centre is an established friendly 4 Partner training practice with a current list size 9,300 patients. We provide high quality primary care services in a modern purpose built health centre with excellent facilities in the Rhondda Valley. Located 25 minutes from Cardiff with good transportation links. We have a full complement of highly skilled staff including 4 GP Partners, 3 salaried GP’s, Practice Pharmacist, Cluster Pharmacist, 3 Practice Nurses, 2 Health Care Support Workers, Phlebotomist and an experienced administrative team. We have a District Nursing team on site and have close working relationship with multi disciplinary teams including health visitors and Community co-ordinators
We are looking for a person to work as a member of our reception team.
Applicants should consider themselves capable of:
• Ensuring that enquiries from patients, doctors and other members of staff are efficiently and courteously handled
• Working as part of a team to ensure that reception tasks are completed efficiently
• Managing and prioritising a multitude of different requests often under pressure
• Being flexible and to be able to provide cover for the duties of other team members during periods of staff absence (holiday and sickness cover essential)
Specifically, a receptionist will be expected to be involved in:-
• Service of patients enquiries face to face and on the telephone
• Operation of the Vision clinical system
• Scanning and Document management using Docman
• Handling of prescriptions
• Receiving and recording requests for visits
• Receipt and sorting of practice mail
• Dealing with patient registrations
• Handling of money for private medical work
• Handling of all forms used within the practice
• Working with the reception team to ensure continuity of service to doctors and patients
• Message handling
• Maintaining both the manual and computer record system
• The chaperoning of patients at doctor’s request
• Receipt of samples from patients and dealing with them appropriately
• Booking emergency ambulances
• Clinic administration including photocopying/faxing
• Destruction of confidential information
• Supervision of waiting rooms
• Preparation of consulting rooms for use
Applicants wishing to apply for the above position need to forward their CV and covering letter to Mrs Clare Johnson, Practice Manager, Pont Newydd Medical Centre, Aberrhondda Road, Porth, CF39 0LD or via email to clare.johnson2@wales.nhs.uk
We are happy to receive enquiries regarding this advert. Please contact Miss Clare Robinson on 01443 688880)
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