December 2024

15 patients left us feedback

93%

patients likely to recommend us

0%

patients unlikely to recommend us

(7% didn't answer or gave a neutral response)

Spread of responses

  1. Online 15
  2. Paper 0
  3. App 0
  4. Other 0

How likely are you to recommend our GP Practice to friends and family if they need similar care or treatment?

  1. Extremely likely 7
  2. Likely 7
  3. Neither likely nor unlikely 0
  4. Unlikely 0
  5. Extremely unlikely 0
  6. Don't know 0
  7. Not answered 1

Can you tell us why you gave that response?

  • The Dr was very understanding about my situation.
  • Conveniently located with good access and local parking. The Team are all friendly, helpful and professional and telephone easily answered. My dealings with the Doctors have always been so professional together with Bloods and odd injections. To be honest I though I do struggle with the new on line booking system which I have found hit and miss / but eventually get there
  • Wasn't aware there was any choice
  • Speed of appointment availability; no waiting time; GP took their time and listened; several health checks and follow up
  • It’s a nice surgery with helpful staff
  • The 2 GPs I have seen recently have both been professionally supportive, listened carefully & seemed to understand my concerns. They were helpful & responsive. The Physiotherapist I saw asked questions, engaged fully & helpfully with my answers & my queries.
  • Dr Birch was very helpful and always explains things clearly
  • Good informative and positive discussion
  • The Doctors are always very efficient and pleasant
  • Excellent surgery.
  • Really fast and efficient thank you
  • Responsive to my needs